Perennial Recovery Privacy Policy

This is the website of Perennial Recovery.

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Perennial Recovery is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices concerning your health information. Please also respect the privacy of others you encounter in treatment.

HIPAA Policy

Perennial Recovery collects and stores your health information in an electronic health record. This is your medical record. The medical record is the property of Perennial Recovery, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires Perennial Recovery to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to accomplish the purposes of the uses or disclosures. HIPAA also provides you with certain rights concerning the information in your medical record, described below.

Information relating to your treatment at Perennial Recovery is protected by federal regulations specific to drug and alcohol treatment, known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. Perennial Recovery may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of written permission to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure, and the timeframe of the consent. You may revoke consent to disclose information related to drug and alcohol treatment verbally or in writing at any time.

Perennial Recovery may ask for your written consent to disclose treatment information for specific purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payers, or contacting your family for treatment purposes or in the case of medical or other emergencies. Perennial Recovery will not disclose your treatment information for these purposes without your consent.

Perennial Recovery may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, Perennial Recovery can use and disclose treatment information internally and to entities with which it shares administrative control. Perennial Recovery is allowed to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. Perennial Recovery may also disclose treatment information to outside auditors, regulatory agencies, and evaluators for specific research purposes. Perennial Recovery may disclose treatment information without your written consent, when necessary, in a life-threatening medical emergency. It may reveal to report a crime on the premises or against Perennial Recovery personnel. Perennial Recovery also may disclose patient information without consent where the state mandates child abuse and neglect reporting, when a cause of death is being reported, or when required by a valid court order that contains specific findings needed. Perennial Recovery may contact you to share information about its treatment services or to send you reminder notices of future appointments for your treatment.

Your Health Information Rights
In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights concerning your medical record and drug or alcohol treatment information:
  1. You have the right to a paper copy of this written notice of Perennial Recovery privacy practices.
  2. You have the right to request a copy of your treatment record or to receive your health information through a reasonable alternative means or at an alternative location. Perennial Recovery requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.
  3. You have a right to request that Perennial Recovery amend health information that needs to be corrected or completed. Suppose Perennial Recovery determines not to amend the health information. In that case, it will provide you with an explanation of the reason for the denial and your right to disagree with the denial.
  4. You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. Perennial Recovery is not obligated to comply with such requests.
  5. You may request that we provide you with a written accounting of all disclosures made by us during a specific time (not to exceed 6 years). We ask that such requests be made in writing on a form provided by our facility. Please note that accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment, or health care operations; disclosures made to you or your legal representative or any other individual involved with your care. You will not be charged for your first accounting request in 12 months. However, you will be charged a reasonable, cost-based fee for any requests you make after that.
Changes to this Notice of Privacy Practices
Perennial Recovery reserves the right to amend this Notice of Privacy Practices at any time in the future and to make the new provisions effective for all information it maintains, including information created or received prior to the date of such amendment. Until such an amendment is made, Perennial Recovery is required by law to comply with this Notice. Should our privacy practices change, we will provide all current and future patients with a copy of the revised Notice of Privacy Practices.

Effective: September 6, 2024
Complaints Regarding Privacy Practices
Complaints about this Notice of Privacy Practices or how Perennial Recovery handles your health information should be directed to:
Executive Director
Perennial Recovery
287 Turnpike Road, Suite 125
Westborough, MA 01532
If you are not satisfied with how this office handles a complaint, you may submit a formal complaint to one of the following:
Department of Health and Human Services
Office of Civil Rights
200 Independence Avenue, SW Room 509F, HHH Building
Washington, DC 20201
Department of Public Health
Bureau of Substance Addiction Services
250 Washington Street
Boston, MA 02108
(617) 624-5111

You may also address your complaintto one of the regional U.S. Department of Health and Human Services Offices forCivil Rights. A list of these offices can be found online at: https://www2.ed.gov/about/offices/list/ocr/addresses.html