Complaints Regarding Privacy Practices
Perennial Recovery
287 Turnpike Road, Suite 125
Westborough, MA 01532
This is the website of Perennial Recovery.
Perennial Recovery is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices concerning your health information. Please also respect the privacy of others you encounter in treatment.
Perennial Recovery collects and stores your health information in an electronic health record. This is your medical record. The medical record is the property of Perennial Recovery, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires Perennial Recovery to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to accomplish the purposes of the uses or disclosures. HIPAA also provides you with certain rights concerning the information in your medical record, described below.
Information relating to your treatment at Perennial Recovery is protected by federal regulations specific to drug and alcohol treatment, known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. Perennial Recovery may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of written permission to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure, and the timeframe of the consent. You may revoke consent to disclose information related to drug and alcohol treatment verbally or in writing at any time.
Perennial Recovery may ask for your written consent to disclose treatment information for specific purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payers, or contacting your family for treatment purposes or in the case of medical or other emergencies. Perennial Recovery will not disclose your treatment information for these purposes without your consent.
Perennial Recovery may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, Perennial Recovery can use and disclose treatment information internally and to entities with which it shares administrative control. Perennial Recovery is allowed to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. Perennial Recovery may also disclose treatment information to outside auditors, regulatory agencies, and evaluators for specific research purposes. Perennial Recovery may disclose treatment information without your written consent, when necessary, in a life-threatening medical emergency. It may reveal to report a crime on the premises or against Perennial Recovery personnel. Perennial Recovery also may disclose patient information without consent where the state mandates child abuse and neglect reporting, when a cause of death is being reported, or when required by a valid court order that contains specific findings needed. Perennial Recovery may contact you to share information about its treatment services or to send you reminder notices of future appointments for your treatment.